Shipping policy

Shipping Policy

Processing Times Orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). You'll receive a confirmation email once your order has been dispatched.

UK Delivery We ship across the United Kingdom via Royal Mail or a tracked courier service. Standard delivery typically takes 2–5 business days. Expedited options may be available at checkout.

International Shipping We currently ship to selected international destinations. Delivery times vary by location — typically 7–14 business days. Any applicable customs duties or import taxes are the responsibility of the customer.

Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.

Order Tracking Where available, a tracking number will be provided in your dispatch confirmation email.

Delays & Lost Parcels While we aim to meet all estimated delivery times, delays can occasionally occur due to carrier issues or customs. If your order hasn't arrived within 14 business days, please contact us by filling the contact information on our website and we'll investigate promptly.